The Resource Governance and service delivery : Indigenous youth | a Canberra case study of Centrelink's communication with Indigenous youth

Governance and service delivery : Indigenous youth | a Canberra case study of Centrelink's communication with Indigenous youth

Label
Governance and service delivery : Indigenous youth | a Canberra case study of Centrelink's communication with Indigenous youth
Title
Governance and service delivery
Title remainder
  • Indigenous youth
  • a Canberra case study of Centrelink's communication with Indigenous youth
Creator
Subject
Language
eng
Summary
Case study of Centrelink service delivery in Canberra which found barriers in service delivery for Indigenous youth resulting in high levels of risk in absence of Indigenous and non Indigenous support organization intermediaries to assist Indigenous youth in dealings with Centrelink; discusses approaches used in study; profile of Indigenous Australia from time of settlement as background to understanding current risks and hazards for Indigenous youth; reasons for reluctance to use Centrelink services and communication issues related to lack of self, identity and resilience; Centrelink case study on how services communicated and role of support organization; communicating with Centrelink and how ability to communicate affects wellbeing
Action
Digitised
http://library.link/vocab/creatorName
Poroch, Nerelle
Funding information
Grant no.
http://library.link/vocab/subjectName
  • Australia
  • Youth, Aboriginal Australian
  • Youth, Aboriginal Australian
Label
Governance and service delivery : Indigenous youth | a Canberra case study of Centrelink's communication with Indigenous youth
Instantiates
Publication
Note
"October 2004"
Contents
Approaches: contribution to Aboriginal and Torres Strait Islander Studies -- Theoretical framework -- Methodology -- Limitations of the study -- Social construction of Indigenous youth: a profile of Indigenous Australia, Indigenous youth in the Australian context -- Indigenous youth and identity: the notion of "other" in the Australian community -- Indigenous youth - identity and self-esteem -- Indigenous youth and governance -- Intercultural communication of the "other" -- Centrelink case study: Centrelink and its services, Indigenous Australians and the welfare system, barriers to access Centrelink services -- Communicating Centrelink services to Indigenous youth - organizational perspectives: the Canberra community, Centrelink perspectives of communication with Indigenous youth, non Indigenous support organizations perspectives of Centrelink communication with Indigenous youth -- Indigenous youth - communicatiing with Centrelink : identity and self-esteem - Indigenous youth, concept of community - Indigenous youth, trust and mainstream organisations - Indigenous youth, risk communication and Indigenous youth -- Findings and conclusions: Study findings research questions 1-4; Study conclusions: Centrelink's communication with Indigenous youth, support organizations' perspectives of Centrelink's communication with Indigenous youth; Indigenous youth perspectives of communicating with Centrelink
Extent
142 p.
Governing access note
Open access ? reading. Open copying for private study (in accordance with Copyright Act 1968), closed quotation. . Not for Inter-Library Loan
Immediate source of acquisition
AIATSIS Research Dept
Stock number
MAR04/128
Label
Governance and service delivery : Indigenous youth | a Canberra case study of Centrelink's communication with Indigenous youth
Publication
Note
"October 2004"
Contents
Approaches: contribution to Aboriginal and Torres Strait Islander Studies -- Theoretical framework -- Methodology -- Limitations of the study -- Social construction of Indigenous youth: a profile of Indigenous Australia, Indigenous youth in the Australian context -- Indigenous youth and identity: the notion of "other" in the Australian community -- Indigenous youth - identity and self-esteem -- Indigenous youth and governance -- Intercultural communication of the "other" -- Centrelink case study: Centrelink and its services, Indigenous Australians and the welfare system, barriers to access Centrelink services -- Communicating Centrelink services to Indigenous youth - organizational perspectives: the Canberra community, Centrelink perspectives of communication with Indigenous youth, non Indigenous support organizations perspectives of Centrelink communication with Indigenous youth -- Indigenous youth - communicatiing with Centrelink : identity and self-esteem - Indigenous youth, concept of community - Indigenous youth, trust and mainstream organisations - Indigenous youth, risk communication and Indigenous youth -- Findings and conclusions: Study findings research questions 1-4; Study conclusions: Centrelink's communication with Indigenous youth, support organizations' perspectives of Centrelink's communication with Indigenous youth; Indigenous youth perspectives of communicating with Centrelink
Extent
142 p.
Governing access note
Open access ? reading. Open copying for private study (in accordance with Copyright Act 1968), closed quotation. . Not for Inter-Library Loan
Immediate source of acquisition
AIATSIS Research Dept
Stock number
MAR04/128

Library Locations

    • Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS)Borrow it
      51 Lawson Cres, Acton, ACT, 2601, AU
      -35.292556 149.118617
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